FAQ 

​How Do I Place An Order?​

To place a product in your shopping cart, select size and quantity, then click the "ADD TO CART" button. You can access your cart by clicking the shopping cart icon in the upper right corner of your screen. Items added to the shopping cart are not reserved until you proceed to checkout. If you need assistance or have specific questions, please contact us at MeteVodou@gmail.com

Payment & Shipping

Choose between PayPal or Square, whichever works best for you.  Shipping is calculated upon check out and you may choose either priority or parcel, depends on how fast you want it! Orders ship typically in 1-2 business days, unless alternative shipping arrangements have been made. If you need your order by a certain date, include this information at the time of purchase, and every effort will be made to get you your order by that date. 

**We are NOT responsible for lost or stolen packages.**

International orders please allow 5-7 business days for processing and shipping. **Please note: additional duty fees upon delivery may apply.



 

Returns & Refunds

Returns: Items may be returned within 14 days of purchase provided they are unopened and unused with all original packaging intact. Only regular priced items may be refunded. Customers are responsible for shipping costs when returning any item. All shipping costs are non-refundable, refunds will be given for the item cost only. Mete Voodoo is not responsible for returned items until they are in our possession and verified by tracking number.  

Damaged Items: If items in your order have been damaged during shipping please send us an email with a photo of items and we will replace them.

Additional Policies and FAQ

Wholesale orders are welcome, provided I can verify that you are a "real" store!

Thank you for getting your Mardi Gras on with us!
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